At Ornetta, your privacy matters. This policy explains how we collect, use, and protect your information when you visit or shop at ornetta.com.

Effective Date: 15th June, 2025

Information We Collect

We collect the following information:

  • Name, email address, phone number, shipping and billing address, payment details (processed via secure third-party gateways).
  • Products purchased, order history, returns and warranty details.
  • Device type, browser, IP address, and site usage data (collected via cookies and analytics tools).

How We Use Your Information

We use your information to:

  • Process and fulfil your orders.
  • Provide customer support.
  • Communicate order updates, confirmations, and offers.
  • Improve your shopping experience on our website.
  • Detect and prevent fraud or misuse of our site.

Sharing Your Information

We respect your privacy. We do not sell or rent your personal information.

We may share your information with:

  • Payment processors (e.g., Razorpay, UPI gateways).
  • Delivery partners and logistics providers.
  • Service providers (e.g., email marketing, analytics).
  • Legal authorities, if required by law or legal process.


All third-party service providers are contractually obligated to protect your data.

Cookies & Tracking


We use cookies and similar technologies to:

  • Enable website functionality.
  • Analyse traffic and improve site performance.
  • Personalise your browsing experience.
  • Serve relevant promotions (if applicable).


You can control cookie settings through your browser at any time.

Data Storage & Security

Your data is stored securely on Shopify’s encrypted servers. We implement industry-standard security measures to protect your personal information from loss, misuse, or unauthorised access.

Marketing Communication

If you opt in to receive marketing emails or SMS, we’ll occasionally send you updates, offers, and new collection launches.

You can unsubscribe anytime by clicking the link in our emails or contacting us directly at info@ornetta.com.

Your Rights

You have the right to:

  • Access the personal data we hold.
  • Request corrections or updates.
  • Request deletion of your data (subject to legal or business obligations).


For any requests, please email us at info@ornetta.com.

Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

For any questions, please reach out:

Email: info@ornetta.com