Welcome to Ornetta! These Terms & Conditions apply to your use of our website ornetta.com and any purchases made through our platform. By accessing or purchasing from our site, you agree to follow the terms outlined below.

Effective Date: 15th June, 2025

General

  • Ornetta is owned and operated by P.C. Jewels Pvt. Ltd.
  • We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective from the date they are posted on this page.

Product Information

  • We strive to display product details, pricing, and images as accurately as possible.
  • Colours, sizes, and finishes may vary slightly due to photography and screen settings.
  • All products are subject to availability.

Pricing & Payment

  • All prices listed on our website are in Indian Rupees (INR) and inclusive of applicable taxes.
  • We reserve the right to change product pricing at any time without prior notice.
  • Payments can be made through Razorpay-supported methods (UPI, credit/debit cards, wallets, COD etc.).
  • EMI options are currently not available.

Order Acceptance

  • Your order is considered confirmed only after successful payment and receipt of an order confirmation email.
  • We reserve the right to cancel any order at our sole discretion if fraud, errors, stock issues, or other problems are identified.
  • In case of cancellations initiated by us, a full refund will be issued.

Shipping

We ship orders across India. Full shipping terms can be found in our Shipping Policy

Delivery timelines are estimated and may be affected by external factors.

Returns & Exchanges

  • Our return window is 7 days from delivery.
  • Returned items must be unused, unworn, and in original condition with all packaging and certificates intact.
  • We do not offer direct exchanges. If you wish to exchange, you may return the item and place a new order.
  • Full details are available in our Returns & Exchange Policy

Warranty

  • All Ornetta pieces come with a 1-year warranty covering plating, stones, and craftsmanship.
  • Warranty claims are subject to review and approval. Details are provided in our Warranty Policy

Intellectual Property

  • All content on ornetta.com — including logos, designs, images, product names, and text — is the property of Ornetta and protected by applicable copyright, trademark, and intellectual property laws.
  • You may not copy, reproduce, or use our content without written permission.

User Conduct

By using this website, you agree not to:

  • Violate any laws or regulations.
  • Interfere with the operation or security of our website.
  • Use any data mining, bots, or similar data gathering tools.
  • Misuse our contact forms or communication channels.

Limitation of Liability

  • Ornetta is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our maximum liability in any circumstance is limited to the purchase price of the product.

Governing Law

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes arising will be subject to the exclusive jurisdiction of the courts of Mumbai

Changes to This Policy

We may update the Terms & Conditions from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

For any questions, please reach out:

Email: info@ornetta.com